Resources

What is B-Roll?

B-Roll is supplemental footage inserted as a cutaway under narration or interview that helps tell the story. It can be used to introduce a segment or to cover a speaker’s audio or video miscues.

Acquiring B-Roll

Multimedia Services has a significant amount of b-roll, however, there are projects that are so specific that we will not have the exact material required. In these situations, the producer will need to schedule a day(s) to acquire the footage. In some cases, scenarios may need to be created. If students are involved in the scenario(s) a signed release form will be needed. If b-roll needs to be recorded off campus, permits may be required.

Zoom comes pre-stocked with numerous security features designed to control online classrooms, prevent disruption, and help educators effectively teach remotely. Here are some best practices for securing your virtual classroom using Zoom.

FDU’s Acceptable Use Policy prohibits running software that accepts incoming connections from other computers. Programs such as BitTorrent or other P2P file sharing hosting program all contain server components that allow others to connect to your computer and retrieve files off of your system. In addition to the legal implications of sharing copyrighted materials, file sharing software creates a security concern. Improper use of these programs could result in the compromise of your private files and may leave your system open to attacks from other computers.

To view FDU’s stance on this issue in its entirety, please view the document below.

The Process

Once a project is completed, an invoice will be generated that accurately reflects the predetermined cost associated with the production. An e-mail will be sent to the initial contractor of the production, and a GL account number will be requested to be added to the invoice and sent to Finance to complete the transfer.

Required Process

Voice Services supports cellular services for faculty and staff for both FDU New Jersey Campuses.

In order to obtain a University provided cellular device, approval must be given by an Officer of the University along with the budget manager of your department. Any requests should be submitted through Voice Services with the approvals required by email.

All cellular service purchases must meet Fairleigh Dickinson University’s Cellular Policy.

Types of Cellular Devices/Services

Basic Cell Phones

Obtaining a basic cellular phone gives you the ability to make calls and text. There is a monthly charge for voice required with this device.

Smartphones

Obtaining a smartphone gives you the ability to make calls, text, email, and access the internet. There is a monthly charge for voice and data required with this device.

For a list of current devices available to FDU through Verizon Wireless please email voiceservices@fdu.edu.

Broadband

This service can be activated on a University provided iPad. This service is for domestic use only. There is a monthly charge for data required with this service.

Jetpack

This device is a 4G LTE mobile hotspot (mobile WIFI) and can be used with your laptop or iPad. Depending on the Jetpack model you are using it can be connected to multiple devices at one time. There is a monthly charge for voice and data required with this device

Mobile Hotspot

This service can be added to an existing FDU smartphone and is used as a WIFI hotspot on your smartphone. This is a domestic service only. There is a monthly charge required for this service.

International Services

Before you travel internationally, please email Voice Services. It is imperative that you request this change at least 3 business days prior to leaving the U.S. to ensure the changes are made and validated.

This article offers a detailed, step-by-step guide, on how to change your NETID password directly from your Mac using the Jamf Connect and how to synchronize this updated NETID password with your Mac’s user account password.

Changing and Syncing your NET ID Password on your Mac

1. Click on the “FDU shield icon” located in the top right of your screen’s menu bar

2. Select “Change Password at FDU Identity“

3. Sign in to the “FDU Identity Portal” that opens up

4. Scroll to “Change My Password” section and enter your old password and new password in the appropriate fields. Then click the “Change My Password” button

5. You will see the password successfully changed in the red bar when successful. Click “Done“

6. Enter your “FDU NetID” and “Password” in the corresponding fields. Click “Sign In”

7. Enter your old password in the “Local Password” prompt and click “Sync” to synchronize the new password with your Mac’s login password

Synchronizing NETID Password with your Mac Password

If you changed your NETID password outside of your FDU Mac, you will be prompted automatically to sync your password to your Mac’s password the next time you are connected to the internet. You will first need to log in to the machine using your old password and then proceed with the synchronization following the steps below.

3. The following dialog box will appear once you are connected to the internet automatically. Enter your “FDU NetID” and “Password” and click “Sign In”

4. Enter your old password in the “Local Password” prompt and click the “Sync” button to synchronize the new password with your Mac’s login password

Two-factor Authentication

Two-factor authentication also referred to as multi-factor authentication, provides an additional layer of security when logging in to a website. Two-factor authentication is becoming the standard in cybersecurity. Google, Apple, and other services all have their two-factor authentication methods. In short, passwords are no longer sufficient in protecting our sensitive data; we’ve got to add another layer of security to our accounts.

Common FAQ’s for Duo Authentication

With Cisco Unified Communications call forwarding, you have the ability to forward all of your incoming calls to another phone number. This can be useful in the event that you need to work from home or temporarily work from a different office.

1. To activate call forwarding, press “Forward All” while the phone is still on the hook
2. To forward off campus, enter 3 then 1 and the 10-digit number.
   Example: (3 1 201 555 1212)
3. To forward on campus, enter the 4-digit campus extension
   Example: (5555)
4. A message will briefly appear on your phone’s screen to let you know that calls are now being forwarded
5. With forwarding enabled, the onscreen “Forward All” button will now read as “Forward Off”

The call forwarding process is also explained in your phone’s Quick Reference Guide.

This short and easy to use document explains many essential UC features including conference calls, call transferring and voicemail.

If you are unable to be by your FDU phone, and you need to set up Call Forwarding, you can do this through our Self-Service portal.

1. You must have an NWN Cloud Self-Service account in order to modify your preferences. If you have one already, proceed to step 3 otherwise continue to step 2
2. Call the Fairleigh Dickinson University Technical Assistance Center (UTAC) and let them know you are accessing your NWN Cloud Self-Service portal for the first time. UTAC will provide you a temporary password for logging in the first time
3. Visit the self-service portal at fdu-selfcare.nwncloud.com
4. Enter your full NETID@fdu.edu in the login field. Example: (SmithR@fdu.edu)
5. Enter your NWN Cloud account password and click “Enter“
6. Next click on your Name on the top right of the screen. Hover over the drop-down menu and click “My Account”

5. Under “Web Password” un-click the checkbox to set a custom password. When done, click “Apply” in the top right corner

6. Once logged in, click “My Call Forwards“

7. Input the phone number you wish to forward to then click “Apply“
   • To forward off campus, enter 3 then 1 and the 10-digit number.
     Example: (3 1 201 555 1212)
   • To forward on campus, enter the 4-digit campus extension
     Example: (5555)

NOTE: If you have more than one internal number, click on the extension you wish to forward.

NOTE: If you need to use your personal cell phone to make a call from a remote site, and you do not wish to reveal your Caller ID, simply prepend the phone number to be dialed with *67.  Example: *672015551212.  Your phone number will not appear to the phone of the person dialed.

As a staff or faculty member, you can request a Headset for the new Cisco IP Unified Communications system.

Below you will find PDF’s containing headset offerings and the pricing sheet.

Note: With the selection of a headset, please note which Cisco phone model your headset will being connecting to.

The prices on this sheet have been pre-negotiated with our vendor. A quote is not needed to place an order for one of the approved headsets. Only approved headsets can be attached to Unified Communications devices.

If you have any questions, please contact Megan Kogut at (203)-851-7083

Installing Cisco Jabber Softphone

When you are out of the office, a softphone on your computer can be used to make and receive calls from your campus phone number.

1. You must have an active NWN Cloud Self-Service account in order to use the Cisco Jabber Softphone. If you have one already, proceed to step 3 otherwise continue to step 2
2. Contact the Fairleigh Dickinson University Technical Assistance Center (UTAC) and let them know you are accessing your NWN Cloud Self-Service portal for the first time. UTAC will provide you a temporary password for logging in the first time
3. Visit the self-service portal at fdu-selfcare.nwncloud.com
4. Enter your full NETID@fdu.edu in the login field. Example: (SmithR@fdu.edu)
5. Enter your NWN Cloud account password and click “Enter“
6. Click and download Jabber for Windows or macOS, located within the links sections.

7. Each Jabber link will send you to a webpage to download the latest Cisco Jabber software. Choose download at the top right and wait for it to start

8. Install the Jabber Software

• For Windows, double click the downloaded CiscoJabber.ZIP file and double click on the Setup file to start the installation. Click “Yes” to accept and install the software. Once complete, the Cisco Jabber Software will start and it will have created a shortcut in your Programs Folder

• For Mac, double click the downloaded CiscoJabber.PKG and proceed through the installation.

The Cisco Jabber Software will be available under your Applications folder.

9. Start Cisco Jabber and enter your username, which is your full NETID@fdu.edu in the login field and click continue. Example: (SmithR@fdu.edu)

10. Enter your NWN self-service portal password and click Sign In

11. The Cisco Jabber client installation is now complete.