Resources

Below you can download the manuals for the new FDU Unified Communications Phone Systems from Cisco. The manuals provide information on how to use and access the voicemail features.

Florham and Metro

Vancouver

Initial Voice Mail Set-Up from Your Own Campus Extension

From your desk phone:

1. Press the message button on your phone instrument.
2. Enter your Mailbox ID, this is your 4 digit extension.
3. Enter the temporary PIN 13579 followed by the # sign.
4. Listen to the prompts to set-up your voicemail greeting.

Initial Voice Mail Set-Up from Off Campus

When off campus, you can setup your voicemail system by dialing your campus’ assigned voicemail number:

• Florham Campus: (973)-443-8100
• Metropolitan Campus: (201)-692-7600
• Vancouver Campus: (604)-648-4485

Follow these instructions to log into and setup your voicemail:

1. Press 1 to access the voicemail system.
2. When prompted enter your ID, this is your 4 digit extension.
3. Enter the temporary PIN 13579 followed by the # sign.
4. Listen to the prompts to set-up your voicemail greeting.

Accessing Voicemail On Campus

• Press the message button on your phone instrument.
• Enter your Mailbox ID, this is your 4 digit extension.
• Enter your 5 digit PIN followed by the # sign.

Accessing Voicemail Off Campus

You can access your voicemail when off campus by dialing your campus’ assigned voicemail phone number:

• Florham Campus: (973)-443-8100
• Metropolitan Campus: (201)-692-7600
• Vancouver Campus: (604)-648-4485

Follow these instructions to log into your voicemail:

1. Press 1 to access the voicemail system.
2. When prompted enter your ID, this is your 4 digit extension.
3. Enter your 5 digit PIN followed by the # sign.

Accessing Voicemail from Another Extension That Has Voicemail

Dial the voicemail extension 8100, 7600 or 4485.

1. Press 1 to access the voicemail system.
2. When prompted enter your ID, this is your 4 digit extension.
3. Enter your 5 digit PIN followed by the # sign.

Changing Voicemail Messages & Passcodes

When you first set up your mailbox, you record a greeting, your name and select a passcode. The set-up options allows you to change these at any time. You should update your greeting(s) regularly to let callers know whether you’re in or out of the office. Your voicemail message should always be appropriate, so callers will feel confident in leaving messages. And, of course, boxes should be emptied daily, if not more frequently.

When the University or your department closes you should always redo your voicemail message making the caller aware that the University or your department is closed.

The voicemail system will prompt you as to how to make changes. When you are in doubt about what to do next, you can download the manuals for the new FDU Unified Communications Phone Systems from Cisco. The manuals provide information on how to use and access the voicemail features.

If you are NOT forwarding your office phone, you should create a new voice message similar to the messages below and establish a pattern and practice of checking your voicemail regularly.

Please update your outgoing message to reflect an appropriate out of office message.

Voicemail Forwarding Suggested Message

Below is a recommended Voicemail Message:

“You’ve reached the voicemail of [NAME, TITLE/DEPT]. Fairleigh Dickinson University has moved to virtual business operations as a precaution against the spread of COVID-19. I’ll be checking my voicemail, but would appreciate you also reaching out to me by email at [YOUR EMAIL]@fdu.edu. Thank you.”

Welcome to Fairleigh Dickinson University. As a new member of our campus community, one of your first priorities will be gaining access to FDU NetID. With an FDU NetID, you will have access to a variety of IT resources, including Office365. Depending on your role within the University, you will either be creating an account or claiming an account that has already been created for you. Please follow the process below which applies to you.

New Student through Welcome Email (US Students)

If you are a new student of our New Jersey campuses and you have received a Welcome email from fdu-it@fdu.edu, please visit the link below

New Student

If you are a new student at FDU Vancouver or if you are a New Jersey based student that has not received a Welcome Email, please visit the link below

New Faculty, Staff Member Temporary Employee, or On-Campus Contractor

If you are a new Faculty, adjunct Faculty, Staff member, temporary employee, or contractor who works on campus and requires a NetID, please visit the link below

All Others

If you are entitled to an FDU NetID account and either do not fall under any of the categories above or attempted to claim their NetID and received a message that your NetID has not been created, please visit the link below

FDU has a number of technology enhanced classrooms that are capable of video/computer projection. To find out if your classroom is on this list please review the charts below for your campus:

Building Name	Projector Enabled Rooms	DVD/VCR Combo Rooms	Speaker Enabled	Echo 360	HDMI Jack	Smartboard
Becton Hall	202	Yes	Yes		Laser
Becton Hall	205	Yes	Yes		Laser
Becton Hall	208	Yes	Yes		Laser
Becton Hall	302	Only DVD	Yes		Yes	Yes
Becton Hall	304	Only DVD	Yes		Yes	Yes
Becton Hall	305		Yes		Yes
Becton Hall	306		Yes		Yes
Becton Hall	402		Yes		Laser
Becton Hall	403/404 (LED Screen)	Yes	Yes		Yes	Yes
Becton Hall	405		Yes		Laser
Becton Hall	406		Yes		Laser
Becton Hall	407		Yes		Laser
Becton Hall	408		Yes		Laser
Becton Hall Conference Room	307
Dickinson Hall	1104	Yes	Yes		Laser
Dickinson Hall	1128	Yes	Yes		Yes
Dickinson Hall	1129	Yes	Yes		Yes
Dickinson Hall	1142	Yes	Yes		Laser
Dickinson Hall	1143	Yes	Yes		Yes
Dickinson Hall	1144	Yes	Yes		Laser
Dickinson Hall	1148		Yes
Dickinson Hall	1149	Yes	Yes		Yes
Dickinson Hall	1150	Yes	Yes		Yes
Dickinson Hall	1151	Yes	Yes		Laser
Dickinson Hall	1152 (LED Television)	Yes	Yes		Yes
Dickinson Hall	1153 (LED Televison)	Yes	Yes		Yes
Dickinson Hall	1165 (LED Televison)	Yes	Yes		Yes
Dickinson Hall	1170 (LED Television)	Yes	Yes		Yes
Dickinson Hall	2135	Yes	Yes	Yes	Laser
Dickinson Hall	2137	Yes	Yes		Yes
Dickinson Hall	2177	Yes	Yes		Laser
Dickinson Hall	2178	Yes	Yes	Yes	Laser	Yes
Dickinson Hall	2230	Yes	Yes		Laser
Dickinson Hall	2249		Yes		Yes	Yes
Dickinson Hall	2262	Individual DVD & VCR	Yes
Dickinson Hall	2263		Yes		Laser
Dickinson Hall	4468		Yes		Laser
Dickinson Hall	4469	Yes	Yes		Laser
Dickinson Hall	4473	Yes	Yes		Laser
Dickinson Hall	4475	Yes	Yes		Laser
Dickinson Hall	5504	Yes	Yes		Laser
Dickinson Hall	5506	Yes	Yes		Laser
Dickinson Hall	5509				Laser
Dickinson Hall	5520		Yes		Laser
Dickinson Hall	5523		Yes		Yes
Dickinson Hall	5529	Yes	Yes		Laser
Dickinson Hall	5534	Yes	Yes		Laser
Dickinson Hall – Conference Room	1191				Laser
Dickinson Hall – Conference Room	2245		Yes	Yes	Laser
Dickinson Hall – Continuing Education	1127	Yes	Yes		Laser
Dickinson Hall (Lab A)	2163		Yes		Laser
Dickinson Hall (Lab B)	2164		Yes		Laser
Edward Williams Building	201		Yes		Yes
Edward Williams Building	202		Yes		Yes
Edward Williams Building	203		Yes
Edward Williams Building	204	Yes	Yes		Yes
Edward Williams Building	205		Yes		Laser
Edward Williams Building	206		Yes		Laser
Edward Williams Building	207		Yes		Yes
Edward Williams Building	209		Yes		Laser
Edward Williams Building	301		Yes		Laser
Edward Williams Building	302		Yes		Laser
Edward Williams Building	303		Yes		Laser
Edward Williams Building	304		Yes		Laser
Edward Williams Building	305		Yes		Laser
Edward Williams Building	308		Yes		Laser
Edward Williams Building	309		Yes		Laser
Edward Williams Building	Commons 1	Yes	Yes		Laser
Edward Williams Building	Commons 2	Yes	Yes		Laser
Edward Williams Building	Auditorium	Yes	Yes		Laser
Giovatto Library	Writing Lab		Yes		Laser
Giovatto Library	WLB 3	Yes	Yes		Laser
Giovatto Library	WLB 4	Yes	Yes		Laser
Giovatto Library	Auditorium	Yes	Yes
Giovatto Library	WLB 1 (LED Screen)	Yes	Yes (TV Speakers)
Giovatto Library	WLB2 (LED Screen)	Yes	Yes (TV Speakers)
Multipurpose Room	Yes	Yes	Yes		Laser
Muscarelle	105	Yes	Yes		Laser
Muscarelle	202	Yes	Yes
Muscarelle	203	Yes	Yes		Laser
Muscarelle	204		Yes		Laser
Muscarelle	205	Yes	Yes		Yes
Muscarelle	206	Yes	Yes		Yes
Muscarelle	207L		Yes		Laser
Muscarelle	207R	Yes	Yes		Yes
Robison Annex	100	Yes	Yes		Laser
Robison Annex	101	Yes	Yes		Laser
Robison Annex	203	Yes	Yes		Yes
Robison Annex	204	Yes	Yes		Yes
Robison Annex	205	Yes	Yes		Laser
Robison Annex	300		Yes		Laser
Robison Annex	301		Yes		Yes
Robison Annex	303		Yes		Laser
Robison Annex	304	Yes	Yes		Laser
Robison Annex	305		Yes		Laser
Robison Hall	23B	Yes	Yes		Laser
Robison Hall	501
Robison Hall	503				Laser
Rutherford Room	Yes	Yes	Yes		Laser
University Hall Theatre	LED Screen	Yes
University Hall	Front Lab		Yes		Laser
University Hall	Back Lab		Yes		Laser
University Hall	Multimedia Lab	Yes	Yes		Laser
Williams Hall			Yes
Williams Hall	102	Yes	Yes		Laser
Williams Hall	107	Yes	Yes		Laser
Williams Hall	201		Yes		Laser
Williams Hall	202		Yes		Laser
Williams Hall	203		Yes		Laser
Williams Hall	206		Yes		Laser
Williams Hall	207		Yes		Yes
Wilson Auditorium	Yes	Yes	Yes		Laser

Building Name	Projector Enabled Rooms	DVD/VCR Combo Rooms	Speaker Enabled	Echo 360	HDMI Jack	Smartboard
Dreyfuss Building	102	Yes	Yes		Laser
Dreyfuss Building	103	Yes	Yes		Laser
Dreyfuss Building	104	Yes	Yes		Laser
Dreyfuss Building	105	Yes	Yes		Laser
Dreyfuss Building	106	Yes	Yes		Laser
Dreyfuss Building	107	Yes	Yes		Laser
Dreyfuss Building	121	Yes			Laser
Dreyfuss Building	125	Yes	Yes		Laser
Dreyfuss Building	206		Yes		Yes
Dreyfuss Building	207		Yes		Yes
Dreyfuss Building	208		Yes		Yes
Dreyfuss Building	209		Yes		Laser
Dreyfuss Building	210		Yes		Yes
Dreyfuss Building	211
Dreyfuss Building	212
Dreyfuss Building	213
Dreyfuss Building	Theater
Hennessey Room 1	Yes		Yes			Yes
Hennessey Room 2	Yes		Yes			Yes
Library	Library Classroom	Yes	Yes		Laser
Mansion	11	Yes	Yes		Laser
Mansion	12	Yes	Yes		Laser
Mansion	13	Yes	Yes		Laser
Mansion	17	Yes	Yes		Laser
Mansion	30	Yes	Yes		Laser
Mansion	33	Yes	Yes		Yes
Mansion	35	Yes	Yes		Laser
Mansion	36	Yes	Yes		Yes
Mansion	38	Yes	Yes		Laser
Moninger 105		Just DVD	Yes	Yes	Yes	Yes
Moninger 106		Just DVD	Yes	Yes	Yes	Yes
Moninger 107	Yes	Just DVD	Yes		Laser
Moninger 113	Yes		Yes		Yes
Moninger 118		Just DVD	Yes	Yes	LCD Screen	Yes
Moninger 119		Just DVD	Yes	Yes	LCD Screen	Yes
Moninger 205					Yes
Moninger 206					Yes
Moninger 210					Yes
Moninger 228	Yes		Yes		Laser
Orangerie	Yes		Yes		Yes
Science Building	1		Yes		Yes
Science Building	3				Yes
Science Building	6				Yes
Science Building	7	Yes	Yes		Yes
Science Building	9		Yes		Yes
Science Building	11	Yes	Yes		Laser
Science Building	15A		Yes		Yes
Science Building	17	Yes	Yes		Yes
Science Building	18		Yes		Yes
Science Building	19		Yes		Laser
Student Center	Sammartino Room	Yes	Yes		Yes
Student Center	Florham Room	Yes	Yes		Yes
Student Center	Wroxton Room	Yes	Yes
Student Center	Bottle Hill Room
Twombly Lounge	Yes	Yes	Yes		Laser
Zen Building	102	Yes	Yes		Laser
Zen Building	103	Yes	Yes		Laser
Zen Building	104	Yes	Yes		LCD Panel
Zen Building	105	Yes	Yes
Zen Building	106	Yes	Yes
Zen Building	107	Yes	Yes		Yes
Zen Building	108	Yes	Yes		Yes
Zen Building	109	Yes	Yes		Laser
Zen Building	110	DVD only	Yes		LCD Panel	Yes
Zen Building	202	Yes	Yes		Yes
Zen Building	203	Yes	Yes		Yes
Zen Building	204	Yes	Yes		Yes
Zen Building	205	Yes	Yes		Yes
Zen Building	206	Yes	Yes		LCD Panel
Zen Building	207	Yes	Yes		Yes
Zen Building	208	DVD only	Yes		LCD Panel	Yes
Zen Building	209	Yes	Yes		Yes
Zen Building	210				Laser
Zen Building	211	Yes	Yes		Yes
Zen Building	212	Yes	Yes		Yes

Code42 is a backup agent that will back up all data on a university device under the primary owner’s profile. The backup sets can be used for restoring data to a machine, whether it has been reformatted, replaced, or compromised. This document will outline the steps needed to install, activate, and restore data to a new or existing device.

Section – Basics

Part : About Code42

About Code 42

Code42 Policy

Code42 is required on all University provided desktops and laptops to backup all University Business data to prevent data loss.

Who Can use Code42?

Code42 is presently licensed for full-time faculty and full-time staff only. The University mandates Code42 for proper data security practices. If a user has personal data that they wish to exclude from being backed up, a folder labeled “Personal Documents” can be found and utilized in your “Documents” folder. This folder and its contents will be ignored by Code42 when your system is being backed up.

Personal Documents folder locations:

Windows PC	C:\users\username\Documents\Personal Documents\
macOS	/users/username/documents/Personal Documents/

Is My Data Secure?

Code42 uses AES-256 encryption is used when storing your backups and can only be accessed by the Code42 account owner and administrators.

What is Backed Up?

All data found in a user profile will be backed up by Code42.

Location of User Profile:

Windows PC	C:\users\UserName\
macOS	/users/username/

Section – Installation

Part : How to Install on a Windows PC

How to Install on a Windows PC

To install Code42 on your Windows PC, please follow the instructions below.

Before Installing Code42, you must be logged in as the owner of the machine using your NetID Credentials.

1. Open FDU Self Service Portal for Software on your University PC
2. Click on Code42 Backup and then click “Install” on the right-hand side

The entire process will take approximately 5-7 minutes, depending on your internet speed. Once Code42 is installed, your account is automatically provisioned in the Code42 system, and your backup will begin shortly.

Part : How to Install on macOS

How to Install on macOS

To install Code42 on your macOS device, please follow the instructions below.

1. Locate the FDU Self Service Portal in your applications folder or locating the icon on your dock
2. Locate Code42 Backup and click “Enroll”

3. After the package installs, you will be prompted to enter your FDU email address and then click “OK“

The entire process will take approximately 5-7 minutes, depending on your internet speed. Once Code42 is installed, your account is automatically provisioned in the Code42 system, and your backup will begin shortly.

Part : How to Replace or Add a Second Device

How to Replace or Add a Second Device

This process is used when someone will be assigned a second device and wishes to have it backed up or if the Code42 needs to be re-installed on the same device. Because an account already exists, it cannot be provisioned automatically. It must be manually setup either to replace an existing device or create a new backup set on the second computer.

1. Click on the Code42 app in the system tray (PC) or Menu bar (macOS) and then click “Setup Device”

2. If prompted, log in to the FDU NetID Portal and proceed through the FDU single sign-on process
3. Click “Replace Existing”

4. Click “Start” to continue with the replace existing device process

5. Select the device from the list you are replacing and click “Continue”

6. Click “Select Files” on the following window

7. Select and Choose which files you wish to replace by placing a checkmark next to each. When finished, click “Restore Files”

8. The next window will allow you to select how you wish to restore your files. Make your selections and click “Go”

9. The next window will display download progress for the restore process. You can continue forward by clicking “Continue” at the bottom

10. The next window Downloads the Files to your device. When the transfer is completed, click “Next”

11. Your Transfer is now complete, click “Finish“

Part : Verifying Backup Progress

Verifying a Backup Instructions

If you are unsure if you have Code42 installed and backing up your system, this quick guide will help give you some comfort.

1. Click on the Code42 icon from the system tray on Windows and the menu bar on macOS

Code42 Icon

2. The Progress will be displayed like in the Figure below

Section – Managing Backups

Part : How to Manage Backups

How to Manage Backups

Code42 allows you to manage your backup sets.  If you want to review your backup set or request assistance, please contact the Fairleigh Dickinson University Technical Assistance Center (UTAC) to initiate a service request.

Part : How to Restore Files

How to Restore Files

Accidentally deleted or unable to find a file? Code42 can help. Please follow the following guidelines in restoring lost or previous versions of files.

1. Click the Code42 System Tray or macOS menu bar Icon

Code42 Icon

2. Left-click on the gear symbol and left-click on “Open Code42….”

3. If prompted, log in to the FDU Single sign-on Portal and proceed through the FDU DUO Multifactor authentication procedures
4. Click “Restore Files”
5. Select the device you wish to restore from

6. You can select a date range from when you wish to restore from on the right-hand side
7. Navigate to the folder(s) and/or file(s) you wish to restore and place a check next to each one
8. Click “Restore Files”

9. Select how Code42 will restore your files. Click “Go” when finished

The time it takes to restore your files will depend on how much data is being restored, available system resources, and available bandwidth.

Part : How to Add Backup Sets

How to Add Backup Sets

Using Code42 you can create backup sets that will back up your data to additional devices utilizing a schedule. This is useful to have immediate access to critical files in the event of data loss.

This guide is only needed if you wish to have a local backup of your data.

1. Click the Code42 System Tray or macOS menu bar Icon

Code42 Icon

2. Left-click on the gear symbol and left-click on “Open Code42….”

3. If prompted, log in to the FDU Single Sign-on Portal and proceed through the FDU DUO Multi-factor authentication procedures
4. From the Code42 console window, click the “Dropdown Arrow” symbol next to your device name to drop down a menu, then click “Add Backup Set…”

• The next window will be the Add Backup Set configuration window.

6. Click “Rename” to label your backup set
7. Changing Selected Files, click “Change”, and select the files and folders you wish to backup to a local destination

8. When finished click “Save“
9. Click “Change” to set your destination for your backup

10. Select your destination by clicking “Add Local Destination (usually an external hard drive) and click “Save“

11. Click “Add Set” to finalize the setup and start backing up to a local location

Your new back upset is finished and will begin backing up as configured.

Section – Troubleshooting

Part : Backup Alert Email Notifications

Backup Alert Email Notifications

Code42 will send users an email alert notifying of any incomplete backups of their devices.

• The Code42 email alert will be sent from Code42 for Enterprise <noreply@code42.com>
• The Subject line of the email will be labeled with: Critical: [Name of Device] not backed up

Backup Alert

You will receive an alert when your computer hasn’t backed up to Code42 for 5 calendar days. The email will look like the example below:

What to do if you get a backup alert

After receiving a Code42 backup alert email, you should locate the device the email specifies in need of backup. The Code42 device name will be listed in the Subject: line and Computer Name: line of the Code42 backup alert email. To locate the name of a Code42 device, left-click the Code42 “C” symbol icon in the Windows System Tray, also referred to as the notification area.

For macOS users left-click Code42 “C” symbol icon on the macOS icon menu bar. The Code42 device name will be displayed in the console. Ensure the Code42 application displays the same name as the Code42 backup alert email you received.

Code42 “C” symbol icon

Code42 Device Name

After locating the correct specified device stated in the Code42 backup alert email, force a backup of the device by performing the following:

1. Left-click the “Code42” System Tray or macOS menu bar Icon

Code42 Icon

2. Left-click “Run backup now“

Part : Getting Support

Getting Support

The FDU computer labs provide a safe and welcoming study space for our users. The computer labs provide access to technological resources such as: current specialty software applications for a variety of majors, access to online libraries for research, internet access, and print services. Our labs are also available to faculty for instruction in both technology-intensive and non-intensive majors. The computer labs are also used as a venue for various workshops and university programs. The lab hours are flexible to meet the needs of both resident students and commuter students. The lab operations also provide on-campus work opportunities for our students to develop their skills and offer customer service and technical support to our campus community.

FDU Computer Labs Provide:

• A conducive learning space that enables students to develop the skills necessary for collaboration and teamwork.
• Hands on experience with current hardware and software applications used for a variety of majors.
• Students access to the same technology resources for the purposes of research, printing, and producing professional work.
• Customer service and on-site technical support from our student staff.
• Access and opportunities for students to develop their computer skills.
• Interactive learning opportunities between faculty and students; theory and application in one setting under the supervision of faculty with the support of student staff.

Due to the increasing demand of the academic computer facilities, a general document detailing the policies for computer lab reservations has been outlined. The purpose of the computer lab reservation policy is to provide faculty, staff and students with equitable access to campus computing lab resources. Most computer labs are used as classrooms and they are available for open-access use when there are no classes in session.

There are currently four Computing Services computer labs which can be used for classroom instruction on each campus. They are: D206, D207, D208, and D209 located in the Dreyfuss Building on the Florham Campus. The computer labs located on the Metropolitan Campus are: DH2163 and DH2164 in Dickinson Hall and UH Front Lab (UH22) and UH Back Lab (UH28) in University Hall. Also, there are three multimedia labs; two on the Florham campus and one on the Metropolitan campus. The multimedia labs for the Florham Campus are: D211-Animation Lab and ZEN110 – Graphic Design Lab) located in the Dreyfuss and ZEN Buildings. On the Metropolitan campus, the multimedia lab (MML) is located in Becton Hall Room 403. The multimedia labs are primarily used for courses offered by the FDU School of Arts. All labs used for classroom instruction and general use are equipped with a LaserJet printer and data projector. The Animation Lab is equipped with 3-D printers. All multimedia labs are equipped with ZOOM capability to support hybrid instruction.

If you have any questions regarding the lab reservation policy, please contact Denzel James via email at: d.james@fdu.edu

As technology evolves and new features are offered, there may be times when unwanted or unexpected things happen. This page is dedicated to providing some tips, tricks, and recommendations to circumvent these undesired circumstances.

Normalize Sound Levels – Windows

Microsoft Windows 10 automatically adjusts audio levels between different applications. This can affect the level of sounds from various applications depending on what program is currently being used. This feature can be turned off using the instructions below.

1. From the Sound Icon in your task bar, single right-click

2. Click “Sounds“

3. Click “Communications” tab.

4. Select the “Do nothing” radial button

5. Click “Apply”
6. Click “OK”

Adjust Microphone Settings – Windows

To ensure clear and audible audio in virtual meeting applications, such as Zoom, please follow the instructions below.

1. Right-click the Audio icon in the system tray portion of the task bar

2. Click “Sounds”

3. Click “Recording”

4. Right Click on “Microphone Array” and select “Properties”

5. Click the “Advanced” and un-check “Enable Audio Enhancements”

6. Click “Apply”

7. Click “OK”

Adjust Power Options – Lenovo Laptops

Default power profiles in Windows 10 are configured to balance performance and battery life. To change these settings, please follow the steps below.

1. Click on Start, and then click “Settings“

2. Click on “System“

3. Select “Power & Sleep“

4. To modify power settings while the laptop is plugged in or on battery power, modify the below options

5. For additional power settings, such as the laptop lid and power button settings, click Additional power settings

6. Select either “Choose what the power buttons do” or “Choose what closing the lid does“

7. The options below will allow modifying the effects of pressing the power button and closing the lid

Restarting A Computer

Rebooting a device is highly encouraged as it will help keep the system running at peak performance. The benefits of a weekly reboot include:

• Mitigate vulnerabilities to cyber-attacks by applying critical updates
• Prevent performance degradation
• Prevent application memory faults
• Effectively apply system policies

To restart a device, follow the instruction below.

1. Click the Start bottom on the bottom left hand side of the task bar

2. Click the “Power” button

3. Click “Restart”

1. Click the “Apple” at the top left-hand side of your screen

1. Click “Restart“

Computing Services has multiple computer labs available on both New Jersey Campuses for classroom instruction and student use. Computer Lab hours of operation are subject to change based upon utilization throughout the semester.

Lab Hours of Operation

Florham Campus

• Dreyfuss Building

  Phone: (973)-443-8689

  Rooms:

  • D206
  • D207
  • D208,
  • D209
  • D211
  • D212
  • D213

  Building	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
  Dreyfuss Building	9AM – 5PM	9AM – 5PM	9AM – 5PM	9AM – 5PM	9AM – 5PM	CLOSED	CLOSED
  Dreyfuss 211, 212, 213	9AM – 5PM	9AM – 5PM	9AM – 5PM	9AM – 5PM	9AM – 5PM	CLOSED	CLOSED

Metropolitan Campus

• Dickinson Hall – Hackensack

  Phone: (201)-692-7111

  Rooms:

  • Lab A (DH2163),
  • Lab B (DH2164)
  • Lab C (DH2165)

  Building	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
  Dickinson Hall	9 AM – 5 PM	9 AM – 5 PM	9 AM – 5 PM	9 AM – 5 PM	9 AM – 5 PM	CLOSED	CLOSED

• University Hall – Teaneck

  Phone: (201)-692-7112

  Rooms:

  • Front Lab (UH 22)
  • Back Lab (UH 28)
  • UH Side Lab

  Building	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
  University Hall	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED	CLOSED

• Student Union Building

  Phone: (201)-692-2222

  Room:

  • Multipurpose Room 135

Lab computers are available on a first-come-first-serve basis unless reserved for classes.

Class reservations are posted at the lab entrances.