Open a Command Prompt

1. Go to the lower left corner of your desktop you will see 4 white squares
2. Right Click a menu will pop up from the menu select “Command Prompt”

3. A window will open on your desktop at the blinking cursor

4. Type “Hostname” (without the quotes) then hit enter

5. The computer name will appear as “L-“ for laptop and “D-“ for a desktop. Example: D-MJ045XYZ L-R9ZZ7ZE

About

Foxit PDF Editor Pro is Fairleigh Dickinson University’s replacement for Adobe Acrobat Pro. Foxit PDF Editor improves document productivity and efficiency. FoxIt PDF Editor Pro can create, convert, edit, and sign PDFs across devices and is available from the FDU Self-Service Portal under “Software” for all full-time faculty and full-time staff only. Due to limited licensing, a request form found at samisupport.fdu.edu must first be submitted.

Foxit PDF Editor Pro vs. Adobe Acrobat Pro

• Faster: Foxit PDF Editor Pro uses fewer overall resources and is able to open PDFs faster. Also, due to less overall resources required, there are fewer automatic updates required.
• Standards-compliant: Foxit PDF Editor Pro works with existing PDFs and uses the PDF standard which makes it cross-compatible with Adobe Acrobat.
• More secure: Foxit PDF Editor Pro offers better protection against security vulnerabilities than it’s Adobe counterpart.
• Familiar user interface: Using the Microsoft Office style ribbon user interface makes transitioning from Adobe Acrobat a breeze.
• Better editing: FoxIt PDF Editor Pro uses word processor like features to offer better text and image editing.
• Compatibility: Files created with FoxIt PDF Editor Pro are fully compatible with Adobe Acrobat. Also, files created with Adobe Acrobat are fully compatible with FoxIt PDF Editor Pro.

Comparison Charts

For a full comparison list as well as a list of added features please view the comparison charts below.

Video Tutorials

Below are some helpful video tutorials for some of the more popular functions of FoxIt PDF Editor Pro.

Home drives and departmental shared drives come with a limited capacity of data storage, known as a quota. When a drive reaches 85% of that quota, both the departmental shared drive manager as well as the user uploading the content that puts a drive over that threshold will receive a message from psadmin@fdu.edu as seen below.

By informing the share manager and providing the name of the share affected, the share manager has an opportunity to respond to the notification prior to any disruptions to day-to-day workflows.

Upon receiving this email, the share owner should:

1. Review and confirm that all uploaded content is required for current business purposes
2. Review and consolidate any duplicated items
3. Remove any documents, files, or pictures no longer needed

These measures will resolve most shared drive quota issues. If the shared drive is still nearing its storage quota, please fill out the Home/Department Share Management Form using the link below:

Home/Department Share Management Form

What’s Oracle?

Oracle is a multi-model relational database management system, mainly designed for enterprise grid-computing and data warehousing. It is one of the first choices for enterprises for cost-effective solutions for their applications and data management. It supports SQL as a query language to interact with the database.

Now let’s discuss how to use Oracle in the FDU environment.

Accessing Oracle

FDU provides Oracle access to students and faculty on the Opus server. The Oracle environment is provided to support coursework and skill development.

Opus users are automatically granted access to Oracle after first successful login (It may take up to six hours before access is available).

If you do not already have Opus access you will need to request access by completing the Form:

Opus (Linux) Form

Access to the Opus server is restricted to FDU networks only. If you are off campus and would like to access Opus for your Oracle work you will need to use FDU’s Virtual Private Network (VPN).

You will need to use SSH to connect to the Opus server:

The Oracle Database is accessed using the SQL Plus utility, which has a command-line interface. To start using SQL Plus simply type “sqlplus /” on the Opus command line.

Interactive use can then start by entering a SQL statement (terminated by a semicolon), a PL/SQL block, or another command. For example:

SQL> select 'Hello world' as example from dual;

EXAMPLE
--------------------------------
Hello world

This article provides information about how to access OneDrive using browsers, mobile devices and in computers.

You can access OneDrive using browsers such as Microsoft Edge, Safari, Google Chrome or Firefox.

1. Sign-in to your account here: office365.fdu.edu
2. Click “App launcher” (icon located at top left corner ) which should show list of applications available to you and then click the “OneDrive” icon. This should open your OneDrive page either in new tab in your browser or in a new browser window.

You can access OneDrive in your iOS or Android devices.

1. Download and install the OneDrive app

2. Sign-in with your FDU NetID and password. Please select “OneDrive for Business” or “OneDrive for School” if given a choice to select type of account. DO NOT select personal OneDrive option if it is available. You’ll be presented with FDU’s Single Sign-On screen where you’ll be required to enter your NetID and password

1. If you are using Windows 10 computer, then OneDrive should already have been installed. If not, please follow steps below to download and install it in your computer
2. Sign-in to your account here: office365.fdu.edu
3. Click “App launcher” (icon located at top left corner ) which should show list of applications available to you and then click the “OneDrive” icon. This should open your OneDrive page either in new tab in your browser or in a new browser window

4. Click “Get the OneDrive apps” located at lower left corner which should download installation file for OneDrive
5. Execute this newly downloaded installation file which should install OneDrive in your computer
6. Start “OneDrive” and enter your NetID and click “Sign In”
7. Select “Work or School” option which should take you to FDU’s Single Sign-On screen
8. Enter your NetID and password

1. Click below to install OneDrive from the Mac App Store

2. Click “Get”
3. Click “Install”
4. Launch “OneDrive” and enter your NetID and click “Sign In”
5. Select “Work or School” option which should take you to FDU’s Single Sign-On screen
6. Enter your NetID and password

The Fairleigh Dickinson University Technical Assistance Center (UTAC) serves as the primary help desk for all university technology-related support. Students, Faculty, and Staff can easily reach out to UTAC through the SAMI Support portal, email, or phone for assistance with application software, desktop setups, peripheral devices, network issues, password management (such as for Microsoft 365), and configuration support for hardware and software. UTAC also addresses inquiries related to Blackboard and classroom projector troubleshooting.

There are four ways to create a ticket and get support:

SAMI Support Portal

In the SAMI Support portal, you can:

• Create SAMI Support requests by filling out a quick form
• Access the most updated status of your SAMI support request
• Interact with the technician currently assigned to resolve your SAMI support request
• Review all your open and closed SAMI support request history
• Access our knowledge base to view information about our current systems
• Access solutions for the most frequently asked questions

You can submit a request for support by filling out the form below

Our Technical Assistance Center is available 24 hours a day for you to log a support ticket

• The center can be reached at (973)-443-8822

Users can log tickets by sending an email to our technical assistance Center

• The email address is fdutac@fdu.edu

The ability to access a home drive or department shared drive remotely is only supported for FDU-owned equipment.

First, you need to ensure you have launched your Virtual Private Network (VPN) and logged in using your NetID and password.

1. Once you have connected via the VPN, open your File Explorer.

2. Halfway down the left panel, click on “This PC“. Your available Network Locations will appear in the center of the screen.

3. To access any of your drives, simply double click on the icon next to Drive description.

1. Go to your Finder app

2. On the menu bar on top, click “Go” and select the last option “Connect to Server…” or alternatively on your keyboard press and hold “command” then press “K“

3. In the Connect to Server window enter SMB:// followed by the path of your network share

In the case of your home drive this will follow the convention of:

• smb://root.fdu.edu/shares/users-madison/your NetID for Florham users
• smb://root.fdu.edu/shares/users-metro/your NetID for Metro users
• smb://root.fdu.edu/shares/users-vancouver/your NetID for Vancouver users

Pressing the “+” will add this to your list of Favorite Servers.