Single Number Reach Feature

Enabling Single Number Reach

1. Log into the Self-Care Portal

2. Click the “My Services Store” icon

3. Click the “Single Number Reach” Icon

4. Enter the Destination Number and click “Apply“

Adding Another Destination

1. Click the “My Services Store” icon from the My Home Tab

2. Click the “+” icon to Create another Destination

3. Enter the additional Destination (you can also give it a Name for reference) and then click “Create“

Adding a Ring Schedule

A Ring Schedule can be enabled for each Destination.

1. From the “My Single Number Reach” section, click on the Destination Number you’d like to setup a ring schedule for

2. Click the “Pencil” icon

3. Enter the options in the Ring Schedule Panel and click “Apply“

Disabling Single Number Reach

On NWN EMP Control page, hover your mouse pointer over the Single Number Reach icon and click “X” and confirm by clicking “Apply” on the next screen

When the Single Number Reach Feature is Enabled, it can also be turned off and on through the desktop Jabber application

See also